CONTACT INFORMATION
For pricing, questions, demos, or to order any Unlimited Use License call: 1-800-822-2801 (press #3 at the prompt), or email us Licenses@HRDtrainingsolutions.com
HRD Training Solutions
22 Amherst Road
Amherst, Massachusetts 01002-9709
Trainer’s Activity Center License
50 Activities for Achieving Excellent Customer Service
Deliver high-impact customer service training that makes a difference. Teach your representatives how to create memorable customer experiences and meet changing customer demands.
50 Activities for Promoting Ethics
Within the Organization This collection of activities employs a variety of training methods including case studies, quizzes, hand-outs, buzz groups, role-plays, panels, assessments and more, make it easy to address the sometimes intimidating topic of “ethics” in the workplace.
50 Activities for Achieving Change
A complete guide outlining the process of accepting change, demonstrating the need for change, reducing conflict, improving communication skills and more.
50 Activities for Coaching/Mentoring
A selection of activities covering mentoring concepts and peer guidance techniques, skills to express performance improvement goals clearly, create open, trusting relationships, refine manager’s skills in providing constructive feedback.
50 Activities for Creativity and Problem Solving
These activities develop creative thinking, offer new approaches to problem solving and develop approaches to problems that will not respond to traditional problem-solving methods.
50 Activities for Conflict Resolution
A group of excellent activities that help individuals determine their conflict resolution style, determine the role conflict plays in the workplace, improve interpersonal communication in the workplace, help individuals overcome concerns about conflict, and more.
50 Activities for Developing Emotional Intelligence
A collection of activities perfect for skill-building on self-awareness and control, empathy, social expertness, personal influence, mastery of vision and more.
50 Case Studies for Management and Supervisory Training
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Bases on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today’s complex workplace.
50 Activities for Developing Counseling Skills in Managers
These activities will enable managers to concentrate on the personal views, feelings, and opinions of their staff, encourage person-centered management, improve interpersonal skills, ensure that organizational goals are achieved and more.
Trainers Titles also include:
- 50 Activities for Team Building, Vols. I & II
- 50+ Activities to Teach Negotiation
- A Compendium of Icebreakers, Energizers and Introductions
- Encyclopedia of Games for Trainers
- Global Competence: 50 Training Activities for Succeeding in International Business
- 25 Role Plays for Negotiating Skills Vol. II
- 50 Activities for Developing Leaders Vols. I & II
- 50 Activities for Developing Supervisory Skills
- 50 Activities for Diversity Training
- 50 Activities for Interpersonal Skills Training
- 50 Activities for Managing Stress
- 50 Activities for Self-Directed Teams
- 50 Activities for Sales Training
Ready to Order?
To order the Trainer’s Activity License or take an online demo call:
1-800-822-2801 press #3 at the prompt